Creative Embroidered Patch
Creative Embroidered Patch
Printed apparel (direct-to-garment)
Direct-to-garment printing (DTG) allows us to provide a wide variety of sizes and colors for printed garments. Our inks are high-quality and won't fade if handled properly.
The original manufacturer's care instructions do not take DTG printing into consideration. Follow the care instructions on this page to learn how to properly care for your printed garments.
Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.
DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, iron on a low setting inside-out. Don't iron the print.
Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.
Embroidered apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. You can use a small amount of chlorine bleach, but non-chlorine is the safer option.
If you notice any color residue in water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.
After washing, don't leave the clothing to soak or lie in a pile while wet. Don't wring out the embroidered items, but if you want to tumble-dry them, use a cool air setting.
If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn't wet embroidery before ironing or use a steam iron.
Embroidered hats and backpacks
Embroidered hats and backpacks can be wiped clean with a damp cloth in the spots where it’s needed. If necessary, hats can be hand-washed cold. Don’t use brushes.
These products can’t be machine-washed, bleached, tumble-dried, ironed, or dry-cleaned. Read the manufacturer label carefully for any other instructions.
All-over printed apparel
Apparel that is all-over printed can be washed in a washing machine at cold temperatures with like colors, without bleach. The apparel should not be dry-cleaned or tumble-dried. However, you can iron it with a low heat setting.Advice: Here are some tips to keep your clothes from pilling. Ideally, you should wash your clothing in cold water on the delicate cycle or hand wash it, then tumble dry on low or let it air dry.
Frequently Asked Questions
When will I get my order?
14-24 business days. In most cases your order will arrive sooner but again, it depends on your location.
*Please note that COVID-19 has caused shipping to be delayed. We are doing our best to get your packages out on time. Thank you for your patience.
Where will my order ship from?
We work with quality on-demand fulfillment companies with facilities worldwide!
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don't have it.
- Check your shipping confirmation email for any mistakes in the delivery address
- Ask your local post office if they have your package
- Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us here with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
I placed an order for multiple items, but I didn't receive all the products I had ordered.
Please note, that when you place a multi-item order from different categories your items may arrive separately depending on where your products are being manufactured. We recommend that you check your email for updates, as we do our best to send email notifications every step of the way, from payment processing to fulfillment and shipping. If you have any concerns please reach out to us with your order no.
How are your products made?
We work with a print-on-demand apparel supplier and footwear manufacture based in Italy. They have locations worldwide, so depending on where you are, your orders are made and shipped from the facility that can do it most efficiently!
How do I track my order?
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please Contact Us within a weeks' time with photos of the
damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
What payment methods do you accept?
Purchases can be made using PayPal secure checkout with your PayPal account or the following cards: Visa, MasterCard, Debit, and American Express.
What’s your return policy?
Do you offer refunds?
Refunds are only offered to customers that receive the wrong or damaged items. If any of these apply, please contact us here with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
Though rare, it's possible that an item you ordered was mislabeled. If that’s the case, please let us know by contacting us here within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
What materials are used to make your shoes?
Many of our shoes are created using pristine Italian leather or suede, and in some cases organic canvas. We also use special materials, prints, limited edition textiles, cruelty free vegan leathers for seasonal collections.
Did we miss anything? Please let us know here
It takes 7-10 business days for fulfillment. Product(s) go into production after payment has been processed.
It takes 5-14 business days for a shipment to reach the customer's home after the order has been handed to the courier.
Orders over $99.99 CAD are eligible for free shipping. Simply enter FREESHIP during checkout.
30 Day Returns
Within 30 days of receiving your order, you can request a return. Please contact us for more information.
Weave strength and durability into the fabric of life. Shop our modern designs incorporating pristine embroidery. We have amazing embroidery designs with a stylish and premium quality look. Imagine how stunning an embroidered piece will look in your wardrobe.